Dear colleagues, dear customers,
Today I take up my pen—or rather my keyboard—to address you with sincere gratitude and undiminished enthusiasm.
Since the beginning of My Podologie (2014 already 😅), our ambition has always been simple but demanding: to offer you the best. Not a good service. Not a correct service. No. The best . The one that exceeds your expectations. The one that makes you say: “Oh yeah, they really nailed it.”
And if I allow myself to be so direct, it is because you confirm it to us every day .
Customer satisfaction that exceeds standards
We know—because you tell us, because you come back, because you talk about us—that our customer service is more than up to scratch .
📦 An order to be delivered urgently?
📞 A specific need for a product not found elsewhere?
🛠 A tailor-made solution for your practice?
Our answer at My Podologie is almost always yes . And when that's not possible? Then we dig, we insist, we try. And only when all the doors are truly closed do we agree to say no. But never out of convenience.
Our mindset: "always more" for podiatrists
What drives us is our passion for your work . We're not just an online store. We're your partners, your fellow warriors in this crazy world of private healthcare.
👉 We understand you because we come from there.
👉 We anticipate your needs because we live your realities.
👉 And above all, we deeply respect your commitment to your patients.
It's not over... it's barely the beginning
We've grown thanks to you. But now's not the time to rest. Quite the opposite: every positive feedback is fuel, every challenge is an opportunity. We still have a thousand ideas to launch, services to create, products to develop... to simplify your life and enhance your practice.
So thank you for your trust , your high standards, your encouragement. Continue to challenge us, to make us progress, to force us to remain faithful to what makes us different: the fierce desire to always do more, always better, for the podiatrists that you are.
And finally…
I have no fear giving my number out here because I believe a true partner should be reachable.
If you are a colleague, a client or not yet, and you have a need, an idea, an emergency or just want to chat:
📱 Contact me directly on WhatsApp at +33 6 11 65 35 01 .
I will always be happy to answer you.
With all my gratitude and commitment,
Quentin Benchetrit
CEO – My Podiatry
